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Home > Recipes > 10 Basic Beliefs
10 Basic Beliefs of Continuous Improvement
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The customer's needs are critical
- The customer should be the focus of all our activities.
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Anything can be improved
- All processes, products, and services can be made better. Only a consistent
concern for Continuous Improvement can ensure high quality and good service.
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Quality is everyone's job
- Quality products and services are the result of quality processes and quality
work. To leave any Partner out of the process is to miss an opportunity to
improve.
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The person doing the job knows it best
- Nobody else knows how to do your job like you do. You are the expert of your
process.
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People deserve respect
- Everyone wants to be treated as a valued and important member of the team.
People do their best when they feel good about themselves and their
contributions.
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Teamwork works
- People working together accomplish more than they would working alone.
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There is value in difference
- We all have unique backgrounds, skills and experiences. Without differences,
there would be no new ideas.
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Involvement builds commitment
- People are more motivated to act when they have had a say in deciding what
actions to take. People desire and deserve a stake in the decisions that affect
their lives and their customers.
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Support builds success
- Sometimes people will succeed without their Partners' support, but people
rarely fail when they have their Partners' support.
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YOU make the difference - An organization is only as good as
its people. Everyone affects quality, cost, productivity and customer
satisfaction.
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